Terms & Conditions

1. Introduction

Welcome to le89 — Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("T&C") govern your access to and use of le89's website, mobile interface, games, sports betting markets, and all associated services (collectively referred to as "the Platform"). These T&C form a legally binding agreement between you ("the Player" or "the User") and le89 ("the Company", "we", "us", or "our"). By creating an account, accessing the Platform, or placing any wager, you confirm that you have read, understood, and agree to be bound by these T&C in their entirety.

If you do not agree with any part of these Terms & Conditions, you must immediately stop using the le89 Platform and, if applicable, close your account. Continued use of the Platform after any amendments to these T&C constitutes acceptance of the revised terms. We recommend that you save or print a copy of these terms for your records.

2. Eligibility

Use of the le89 Platform is restricted to individuals who meet all of the following eligibility criteria. It is your responsibility to ensure you are legally permitted to access online gambling services in your jurisdiction. le89 does not accept any liability for illegal use of the Platform by persons who do not meet the eligibility requirements.

• You must be at least 21 years of age. Players under the age of 21 are strictly prohibited from registering or using any service on le89.
• You must be registering and playing on your own behalf, not on behalf of any other person or organization.
• You must not be a current employee, contractor, or immediate family member of an employee of le89 or any of its affiliated companies.
• You must not be located in a jurisdiction where online betting is explicitly prohibited by applicable law.

3. Account Registration & Verification

To access the full range of services on le89, you are required to register for a personal account. During registration, you must provide accurate, current, and complete information. le89 reserves the right to verify the identity of all account holders at any time. We may request supporting documentation including but not limited to a valid national identification card, passport, utility bill, or proof of payment method ownership.

Each individual is permitted to hold only one registered account on le89. Duplicate accounts — whether created using different personal details, email addresses, device identifiers, or payment methods — are strictly prohibited. Accounts found to be duplicates may have balances forfeited and may be permanently closed without prior notice.

• You are solely responsible for maintaining the confidentiality of your account credentials (username, password, and any security PIN). Do not share your login details with any third party.
• le89 is not liable for any losses incurred as a result of unauthorized access to your account caused by your failure to keep your login credentials secure.
• If you suspect unauthorized access to your account, you must contact le89 support immediately at [email protected]. We will take appropriate action to investigate and secure your account.

4. Deposits & Withdrawals

le89 supports a range of payment methods tailored for Bangladeshi players. Accepted channels for deposits and withdrawals include bKash, Nagad, Rocket, and Upay. All transaction values are denominated in Bangladeshi Taka (BDT / ৳). Minimum and maximum deposit limits apply and may vary by payment method. Please refer to the deposit guide on the Platform for current limits.

Withdrawal requests are typically processed within 24 hours of submission, subject to identity verification checks. le89 reserves the right to request supporting KYC documentation before approving any withdrawal above specified thresholds. Funds will only be returned to the same payment method used for the deposit.

• Deposits made using bKash, Nagad, or Rocket are credited to your le89 account balance in real time once confirmed by the payment provider.
• Withdrawals are subject to a minimum amount of ৳500. Amounts below this threshold cannot be processed until the minimum is reached.
• All bonuses and promotional winnings are subject to applicable wagering requirements before they can be withdrawn. See Section 5 for full bonus terms.
• le89 does not charge transaction fees on standard deposits or withdrawals; however, your payment provider may apply their own charges. Check with bKash, Nagad, or Rocket directly for their applicable fee schedules.

5. Bonuses & Promotions

le89 offers various promotional bonuses including but not limited to welcome bonuses, reload bonuses, free spins, and cashback offers. All bonuses are subject to specific terms and conditions which will be clearly stated at the time of the offer. Players are responsible for reading and understanding these terms before opting in to any promotion.

Bonus funds and associated winnings cannot be withdrawn until the stated rollover requirements have been fully satisfied. Attempting to withdraw before meeting rollover conditions will result in forfeiture of the bonus and any winnings derived from it. le89 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.

• Bonuses are issued per player account. Using multiple accounts or colluding with other players to claim the same bonus multiple times will result in permanent account suspension and balance forfeiture.
• Free spins awarded as bonuses are typically valid for 7 days from the date of issue. Unused free spins expire automatically after this period.
• le89 is the sole authority in determining the eligibility of any player for a promotional offer. Decisions regarding bonus disputes are final and binding.

6. Prohibited Activities

To protect the integrity of the le89 platform and the safety of all players, the following activities are strictly prohibited. Violation of these prohibitions may result in account suspension, balance forfeiture, and permanent banning from the Platform:

• Using automated bots, scripts, software, or artificial intelligence tools to place bets, manipulate game outcomes, or gain an unfair advantage over other players.
• Engaging in money laundering, fraudulent transactions, or using funds derived from criminal activity on the Platform.
• Exploiting software vulnerabilities, glitches, or errors in the Platform's systems to gain financial advantage. Any winnings obtained through exploitation of technical errors will be voided.
• Engaging in collusion with other players, match-fixing, or any coordinated strategy designed to manipulate outcomes in sports betting or casino games.

7. Responsible Gaming

le89 is fully committed to promoting a safe and responsible gaming environment for all users. We believe that gambling should remain a form of entertainment and never become a source of financial or personal distress. In keeping with our responsible gaming framework, we offer players the ability to set personal deposit limits, session time limits, and cooling-off periods directly through their account settings or by contacting our support team.

Players who feel they may have a gambling problem are encouraged to seek help from professional support services. le89 also offers a self-exclusion program: players can voluntarily exclude themselves from the Platform for a fixed period or permanently. To initiate self-exclusion, please contact [email protected]. We take all such requests seriously and will process them promptly. Self-exclusion requests cannot be reversed during the exclusion period.

8. Intellectual Property

All content on the le89 Platform — including but not limited to software, graphics, text, logos, trademarks, game designs, layout, and databases — is the exclusive intellectual property of le89 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform solely for personal, non-commercial recreational gaming purposes. Any reproduction, distribution, modification, or reverse-engineering of Platform content without prior written consent from le89 is strictly prohibited and may give rise to civil or criminal liability.

9. Limitation of Liability

To the fullest extent permitted by applicable law, le89 and its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or computer damage — arising out of or in connection with your use of, or inability to use, the Platform or its content.

le89 makes no warranties or representations — express or implied — regarding the uninterrupted availability of the Platform, the accuracy of odds or game results, or the suitability of any game for a particular purpose. The Platform is provided on an "as is" and "as available" basis. Players engage in betting and gaming at their own risk.

10. Amendments to These Terms

le89 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time and at its sole discretion. When material changes are made, we will endeavour to provide reasonable advance notice via email or a prominent notice on the Platform. Your continued use of the Platform following the publication of any revised T&C constitutes your acceptance of those changes. It is your responsibility to review these terms periodically. The most current version of these T&C will always be available at le89.bet/terms-conditions.

11. Governing Law & Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. Any disputes between a player and le89 should first be raised with our customer support team at [email protected]. We are committed to resolving all complaints fairly and promptly. If a dispute cannot be resolved through direct communication, both parties agree to pursue resolution through a mutually agreed mediation process before seeking other remedies.

12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you need assistance with your le89 account, please do not hesitate to get in touch with our support team. We are available around the clock to assist Bangladeshi players with any queries related to account management, deposits, withdrawals, bonuses, and responsible gaming.

Email: [email protected] — our team typically responds within 24 hours (Bangladesh Standard Time, UTC+6). For urgent account matters, please mark your message as high priority.